Customer Order Inventory Specialist at PLAINFIELD

Job Description

Our client, a leading global manufacturer in the cosmetics industry is looking for a Customer Order Inventory Specialist temp for their Production Planning department.

Position Overview of Customer Order Inventory Specialist:

The Customer Order Inventory Specialist must have great computer skills and have knowledge of AS400 and JD Edwards

Responsibilities of Customer Order Inventory Specialist:

• Provide primary coverage for customer service phones on a daily basis
• Take, enter, maintain and follow up on customer orders
• Manage and maintain product orders from placement through delivery, and determining and quoting availability
• Create and maintain various files (customer master files, special instructions text files, and customer resources master files) on AS400.Prism
• Monitor Customer open order report and react as needed
• Work with Account Managers, customer service reps, product manager to resolve discrepancies found as a result of order contract review
• Handle customer complaints/concerns that includes documenting, routing, follow-up, identification of root causes and communicating corrective action to customers and account managers
• Process credits and debits
• Process returned good notices (RGN’s) and enter a concern

 

Job Requirements

 

• Must have experience with AS 400
• Must have experience in order fulfillment/management
• Understanding of shipping methods
• Experience in entering and maintaining orders
• Strong attention to detail with good organizational skills
• Must be able to commit to full length of assignment
• Experience working in Customer Service and Planning
• Proactive, self-motivated individual with an assertive and creative drive
• Positive attitude

Country: USA, State: New Jersey, City: PLAINFIELD, Company: Atrium Staffing..