Job Description
Join our team and take your career to the next level. Windstream is a communications and technology solutions provider with operations in 48 states and the District of Columbia, generating about $6 billion in annual revenues. We provide IP-based voice and data services, MPLS networking, data center and managed hosting services and communication systems to businesses and government agencies. Windstream also delivers broadband, digital phone and high-definition TV services to residential customers primarily in rural areas and we operate a local and long-haul fiber optic network spanning 100,000 route miles.
Works under the general supervision of the Regional Account Management Director (RAMD), selling Windstream products and services which include but are not limited to: MPLS, Managed Router Service, CPE and Dedicated Internet with possible on-net solutions. The Account Management Group is primarily focused on accounts previously sold by Windstreams Direct and Indirect Channel. This group focuses on account retention and incremental growth opportunities with existing accounts.
Job Responsibilities:
Account Responsibility
- Overall responsibility for the management of a small group of assigned accounts, focusing on retention (through securing long term contracts) and profitable growth of existing revenue streams as well as conducting strategic planning activities to ensure customers product and service needs are anticipated.
- Maintain on-going communications with entire account base through various mediums.
- Identify and manage customer requests for service to maintain above average quota and revenue goal attainment.
- Provide professional and technical advice on business applications to ensure account satisfaction by fulfilling customer needs.
- Respond to Request for Proposals (RFPs)
- Manage relationships with all points of contact within a clients organization to ensure ongoing customer satisfaction.
Product Responsibility
- Represent Windstreams entire converged product portfolio with special focus on next generation data products.
- Maintain a solid understanding of all the major product groups and applications associated with these product groups.
- Coordinate with Engineering and sales support to complete product configuration and ensure successful installation of CPE products.
Sales Process Responsibility
- Use computer applications to create proposals and/or presentations.
- Input current account information as well as prospecting account status into pipeline management tool.
- Give on site presentations to existing and prospective clients while utilizing sales techniques in order to close sales.
- Ongoing account retention and growth efforts.
Minimum Requirements
College degree or equivalent and 5 years related experience or 9+ years combination
Educational Assistance
Tuition Reimbursement
Professional Dues Reimbursement
Career Development and Training
Paid Time Off
Vacation
Holidays
Health Insurance
Medical and Dental Insurance Options
Prescription Drug Plan and Vision Coverage
Pre-Tax Flexible Spending Accounts
Retirement Plans
401(k) Plan With Employer Match
Educational Assistance
Paid Time Off
Health Insurance
Retirement Plans
Experience the benefits of a growing company
For all that you put into your job, you deserve the best in return. From a friendly, team-based environment to progressive salaries and health plans, our benefits work hard for you. See for yourself.
Employment at Windstream is subject to post offer, pre-employment drug testing. EOE/AAP Employer.
There is no relocation package offered for this position.
We offer competitive salaries, a comprehensive benefits package, and opportunities to grow your career within an excellent working environment.
WINDSTREAM IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
Job Requirements
Country: USA, State: New Jersey, City: Mount Laurel, Company: Windstream.
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