Job Description
Experience: At least 2 years at high volume dealership Type: Full Time Education: HS or GEDService Writer/ Advisor.
Description:
Honda of Princeton is seeking an experienced Service Advisor / Writer for our very busy main shop . We provide a great work environment at our state- of- the- art facility! This is a fantastic opportunity to work with the best in the business.
The ideal candidate will have several years of experience at a high-volume import dealership. Honda brand & ADP experience is highly preferred, but not required.Service Advisors must be willing to work at least every other Saturday.
The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers.
Essential Duties:
- Maintain Customer Satisfaction Index rating at an acceptable level.
- Ensure that all documents are accounted for.
- Accomplish the forecast that has been established by the dealership management team.
- Greet customers in a timely, friendly manner.
- Schedule appointments.
- Obtain customer and vehicle data.
- Team Player/Must be able to work well with others.
- Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications, using maintenance menus.
- Identify the prime service and verify service needs with the customer.
- Indicate on repair order the exact repair instructions.
- Provide estimates of labor and parts.
- Obtain customer’s signature on repair order and method of payment.
- Follow-up progress of each repair during the day. Maintain an open line of communication with the customer regarding the status of their vehicle.
- Handle telephone inquiries regarding work in progress or appointments.
- Be responsible for Quality Control; do everything possible to ensure that the vehicle is fixed right the first time.
Qualifications:
- High School Diploma or Equivalent; automotive training a plus.
- At least Two (2) years in a HIGH VOLUME dealership position; Honda Experience, preferred
- General knowledge of vehicle mechanical operations.
- Excellent oral and written communication skills.
- Professional appearance.
- Valid in-state Driver’s License and clean driving record.
What We Offer:
- High traffic location
- Tremendous product & inventory
- Ongoing company-wide training
- Strong Honda reputation
- Aggressive pay plans
- Growth opportunities
- Professional, enthusiastic & supportive working environment
- Wide variety of benefit choices including Medical, Dental, Prescription, 401(k) .
- We are an equal opportunity employer and a drug-free workplace.
Job Requirements
Experience: At least 2 years at high volume dealership Type: Full Time Education: HS or GEDService Writer/ Advisor.
Description:
Honda of Princeton is seeking an experienced Service Advisor / Writer for our very busy main shop . We provide a great work environment at our state- of- the- art facility! This is a fantastic opportunity to work with the best in the business.
The ideal candidate will have several years of experience at a high-volume import dealership. Honda brand & ADP experience is highly preferred, but not required.Service Advisors must be willing to work at least every other Saturday.
The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers.
Essential Duties:
- Maintain Customer Satisfaction Index rating at an acceptable level.
- Ensure that all documents are accounted for.
- Accomplish the forecast that has been established by the dealership management team.
- Greet customers in a timely, friendly manner.
- Schedule appointments.
- Obtain customer and vehicle data.
- Team Player/Must be able to work well with others.
- Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications, using maintenance menus.
- Identify the prime service and verify service needs with the customer.
- Indicate on repair order the exact repair instructions.
- Provide estimates of labor and parts.
- Obtain customer’s signature on repair order and method of payment.
- Follow-up progress of each repair during the day. Maintain an open line of communication with the customer regarding the status of their vehicle.
- Handle telephone inquiries regarding work in progress or appointments.
- Be responsible for Quality Control; do everything possible to ensure that the vehicle is fixed right the first time.
Qualifications:
- High School Diploma or Equivalent; automotive training a plus.
- At least Two (2) years in a HIGH VOLUME dealership position; Honda Experience, preferred
- General knowledge of vehicle mechanical operations.
- Excellent oral and written communication skills.
- Professional appearance.
- Valid in-state Driver’s License and clean driving record.
What We Offer:
- High traffic location
- Tremendous product & inventory
- Ongoing company-wide training
- Strong Honda reputation
- Aggressive pay plans
- Growth opportunities
- Professional, enthusiastic & supportive working environment
- Wide variety of benefit choices including Medical, Dental, Prescription, 401(k) .
- We are an equal opportunity employer and a drug-free workplace.
Country: USA, State: New Jersey, City: Princeton, Company: Honda of Princeton.
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