Body Shop Manager at Paramus

Job Description

BODY SHOP MANAGER
The Body Shop Manager is responsible for developing business through insurance adjusters, customers, and other sources to assure an adequate sales volume, provide a reasonable department operating profit, and maintains certain customer satisfaction standards while controlling expenses. S/he directs the activities of Body Shop employees in performing body repairs, including meeting time schedules and productivity levels and maintaining quality standards.

ESSENTIAL DUTIES:
Forecast goals and objectives for the department and strive to meet them.
Prepare and administer an annual operating budget for the body shop.
Attend managers meetings as requested.
Understand, keep abreast of and comply with federal, state and local regulations that affect Body Shop operations, such as hazardous waste disposal, OSHA right-to-know, etc.
Hire, train, motivate, counsel, and monitor the performance of all Body Shop staff.
Direct and schedule the activities of all Body Shop employees.
Provide technical assistance as needed.
Conduct meetings with Body Shop employees to discuss activities and problems of mutual interest.
Monitor Body Shop technicians payroll records.
Establish and maintain good working relationships with customers to encourage repeat and referral business.
Greet all customers promptly and give fair estimates on costs and time required for body work.
Break down estimates into labor and parts before the job is started so that repair technicians are aware of time allowances.
Quality-check completed jobs. Handle all customer complaints.
Keep abreast of new equipment and tools available and recommend purchases.
Collect accounts receivable for body repair work.
Follow up on parts department orders to ensure parts availability.

Job Requirements

Proven track record of successful people management skills.
Minimum Associates Degree in Business or related field; or combination of experience and education.
Two (2) years of experience in an auto body repair facility.
Working knowledge of body repair methods.
One (1) year of supervisory experience.
Excellent communication and managerial skills.

WHAT WE OFFER:
Tremendous product & inventory
Ongoing company-wide training
Strong DCH reputation
Growth opportunities
Professional, enthusiastic & supportive working environment
Wide variety of benefit choices including Medical, Dental, Prescription, Life Insurance, 401(k) etc.
We are an equal opportunity employer and a drug-free workplace.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.
Country: USA, State: New Jersey, City: Paramus, Company: DCH Paramus Honda.