Functional Analyst - Health & Welfare (Remote - US) at Cherry Hill

Job Description

Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox serves clients in more than 160 countries. For more information, visit www.xerox.com, www.news.xerox.com, www.realbusiness.com or www.xerox.com/businessservices.If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.The Functional Analyst Health and Welfare demonstrates strong client consulting skills, process excellence, and deep plan knowledge, including regulatory compliance. The Functional Analyst is a main contact point for the client with respect to ongoing requirements definitions, large scale ad hoc projects, and service delivery questions.Responsibility Areas:- Plan Management/Client Consulting - Acts as the subject matter expert for all service specific and common client requirements and processing guides- Leads and facilitates updates for all applicable requirements documents for plan provisions, administrative events, interface documentation, and delivery channel documentation for clients in ongoing delivery.- Participates in analysis discussions to ensure the provision requirements match the technical specifications for clients in ongoing delivery.- Provides subject matter expertise to client, client team, shared services, and supporting services on plan provisions and ongoing processing concepts for clients in ongoing delivery.- Serves as primary resource to client, client team, shared services, and supporting services in the translation of requirements.- Records and reviews project scoping, budgeting and change order records along with the Project Manager- Shares his/her own in-depth client understanding with others, and uses that understanding to identify ways clients can be better served; coaches others on providing high quality service and building strong client relationships; and uses client knowledge to anticipate needs. Exhibits intuition, and displays willingness to tap into prevalent data.Qualifications:- Bachelors degree or equivalent work experience required.- Previous benefits administration and client consulting experience highly desirable.- Proficient in coaching others.- Intermediate knowledge of benefits business, including products and services, operations, and delivery.- Intermediate knowledge of general system environment and process flow.- Intermediate compliance knowledge.- Intermediate regulatory and legislative knowledge in aligned service area (Health & Welfare).- Basic knowledge of overall financial management.- Intermediate understanding of benefits outsourcing systems and application platform.All other duties as assigned

Job Requirements

Xerox Business Services, LLC is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox Business Services, LLC may request such accommodation(s) by calling 1-866-419-2226 or by sending an e-mail toaccommodations@ xerox.com.
Country: USA, State: New Jersey, City: Cherry Hill, Company: Xerox Services.