Job Description
This position exists to provide customer support for specific product and solution groups. An application engineer consults on proper application of products and solutions, assists in the development of new business, supports sales, and provides product demonstrations. Analyzes customer needs and prepared detailed product and solutions specifications. They also provide training, as well as system start up and troubleshooting assistance.
1. Provides product and solutions application support and training on products for customers.
2. Exercises judgments within generally defined practices and policies in selecting methods, techniques and evaluation criterion for obtaining results.
3. Provides technical support to sales engineers and assists in development of new business opportunities.
4. Works with engineers, designers and technicians to effectively develop recommendations to resolve problems.
5. Troubleshoots problems on installed systems and assists with new system start up at customer sites.
Job Requirements
Experience & SkillsEffective communicator
Individual works well within a team atmosphere
Electrical or HVAC installation / troubleshootingKnowledge a Plus
Computer literate (MS Suite, Visio)
Excellent Organizational Skills
Country: USA, State: New Jersey, City: Secaucus, Company: Schneider Electric.
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