Job Description
Mosaic Sales Solutions is a full-service marketing agency that delivers successful brand experiences for various high profile clients directly to the people who buy them. Ad Age recentlyincluded usin their Best Places to Work in Marketing and Media list, and we are about to expand our team!We are currently seeking a highly driven, professional to become a Full-Time Technology Sales Specialist on behalf of Samsung Electronics, reporting to the District Manager.The Technology Sales Specialist will be responsible for driving brand awareness and advocacy by working directly with consumers, promotingmobile devices, PCs, and tablets, and reporting onour clientsproducts, promotions andservices onsite. The Technology Sales Specialist will also work closely with store personnel to build and maintain strong relationships, provide training to sales reps, and to support needs to meet client expectations.The Technology Sales Specialist will:- Conduct consumer facing activities- demonstrating key features, assist customers with setup of devices and troubleshoot issues
- Conduct product training and knowledge transfer for sales reps
- Responsible for point of sale transactions with consumers
- Establish and maintain business relationships between store personnel, client management, and client in order to effectively execute program objectives
- Maintain and build brand presence at retail through merchandising, display maintenance and some POP and plan-o-gram compliance
- Make a significant impact on sales and improve the customers buying experience
- Maybe responsible for the interviewing, hiring and training of apart-time Technology Sales Representatives
- Manage individual performance as well as the possibility aof direct report, against established sales goals onsite
- Demonstrate effective decision-making skills and the ability to reason and take action in resolving problems while exhibiting professional sound judgment
- Complete call reports, paperwork, and on-going personal training in a timely manner, meeting all deadlines
- Manage the scheduling of part time specialists for assigned store if needed
- Complete reports ondaily activities
- Educating and sharing product feature and benefit information with customers
- Exhibit an energetic and enthusiastic attitude and tremendous interpersonal communication skills
- Able to understand the needs of different types of consumers they will encounter
- Ability to setup customers device based on their individual usage needs and interests
Job Requirements
- Bachelors degree in Business Management, Marketing or equivalent combination of education and experience preferred
- 2 -3 years of wireless and/or pc retail sales and/or training experience required
- 1-2 years managing direct reports preferred
- Must be tech-savvy and enjoy working with interactive technology gadgets
- Independent and motivated team player
- Regular physical activity may be required, e.g., setting up promotional material
- Ability to workfull time retail schedule, Monday through Sunday
- Must reside in a centrally-located area close to the assigned store
- Ability to stand comfortably for up to 8 hours a day
- Minimal travel requiredfor training or other scheduled events
- Reliable transportation with valid drivers license
- Dailyaccess to a PC computer with internet/email access
- Strong working knowledge Windows and Microsoft Office
Country: USA, State: New Jersey, City: Paterson, Company: Mosaic.
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