Helpdesk Support Analyst at Parsippany

Job Description

Job Classification: Contract We are seeking level one and two helpdesk analysts for 100% phone support roles. These analysts support about 1,000 end users in a call center environment.The troubleshooting responsibilities will be centered around:-Windows XP and 7-Microsoft Office-Active Directory password resets.Expect ticket volume on Remedy at around 25 tickets/day. Join TEKsystems and get your career on the fast track. As the leading technology staffing and services firm, we are passionate about deploying high-caliber IT and communications expertise. To satisfy our constant need for expertise, we actively seek talented Technical Professionals with all levels of information technology and communications skills. TEKsystems knows that every professional has different needs, so well work together to determine a suitable benefits package. We offer options to our Technical Professionals that could include: a health plan, 401k, provisions for vacation and holiday pay, and technical and professional training. With a foundation as the nations largest IT staffing firm, weve become a billion-dollar services company by blending superior client service with an unrivaled ability to source and manage talent to precise specifications, resulting in successful technology executions. Allegis Group and its subsidiaries are equal opportunity employers. M/F/D/V

Job Requirements

• helpdesk analyst, Windows 7, Microsoft Office, Active Directory

Country: USA, State: New Jersey, City: Parsippany, Company: TEKsystems, Inc.