Field Supervisor at Sayreville

Job Description

DirectSat USA is a home service provider for DIRECTV, specializing in providing satellite installation services. Due to exceptional growth, DirectSat USA is seeking an experienced Filed Supervisor in our Sayreville, NJ location.Essential Duties and Responsibilities include the following. Other duties may be assigned.Oversee technicians and ensure quality service is being performed. Serve customers and perform installations. This position will oversee the installation, upgrade and repair of residential satellite products and services.Assist with work overflowOversee lead technicians and technicians on teamCoordinate with Service and Installation Manager on daily responsibilities including any OOPs or VIP projects.Account for all jobs and verify all daily work that has dropped into default technician numbersCoordinate with dispatch to ensure all jobs are statused in the appropriate time frameCheck in with technicians at the conclusion of each day to ensure all jobs are completed and closedShow exemplary customer service to DirecTV, DirecTV customers, corporate leadership, subordinate supervisors and technicians, and have the ability to instill technicians with a professional, customer service driven attitudeRecruit, train, and motivate techniciansMulti-task in fast paced environment. This includes goal setting, production, budgeting, efficiently solving issues with DirecTV and DirecTV customers, and technician scheduling and moraleFollow all company policy and proceduresAdhere to safety policy and promote safe work environmentsOther duties as assigned

Job Requirements

?Has an overall understanding of the work environment and process, with a working knowledge of the organization and an intermediate level of technical skills required to complete assignmentsStrong organizational and communications skillsMust be able to work under pressureHigh school diploma or GEDOne-year customer experience.Good verbal communication skillsEffective communication through writing skillsMust be able to lift 65 lbs and climb heights and be in crawl spacesOne year experience in electronics, CATV, telecommunications or related fieldValid driver?s licenseDirectSat USA is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, national origin, gender, age, handicap or veteran status. All qualified applicants will be given equal opportunity. Selection decisions are based on job-related factors
Country: USA, State: New Jersey, City: Sayreville, Company: DirectSat USA.