Job Description
Job Purpose
The FM is responsible for growing fitness revenue through the sale of fitness memberships and other fitness relatedproducts. The FM directly reports to the General Manager (GM). The FM will also work closely with and receive direction and guidance from the Fitness Director (FD). The FM manages the personal trainers, instructors and lead trainers, if any (FM team).
Key Focus Areas
Team performance and effectiveness
Member satisfaction through execution of the Ten Essentials
Fitness revenue
Member experience through fitness products
Profit and loss management and financial results
Job Requirements
2-3 years of management experience in a fitness, hospitality or retail environment, including direct experience in profit and loss management, revenue generation and people management
Physical demands include ability to walk through all areas of clubs, climbing stairs (where applicable), repetitive squatting, bending and lifting (e.g., 40 . 60 lbs.), restacking of weights, moving of equipment as necessary and ability to demonstrate other exercise movements as part of a personal fitness workout
BA/ BS degree (in a fitness related field preferred) and a Personal Training Certification by a TSI authorized provider
AED/CPR Certified
Job Competencies Required
To successfully perform in the role, the FM must be able to show demonstrated proficiency in the following leadership competency areas:
Ability to develop a high performing team
Ability to achieve measurable results
Ability to create an environment of mutual respect, trust and accountability (TSI Environment)
In addition, the FM must be able to show demonstrated proficiency in the following job specific competency areas:
Ability to deliver a high level of customer service
Ability to critically analyze the business and develop meaningful action plans to improve performance of the business
Ability to stay ahead of current fitness trends in order to recommend product changes to FD
Country: USA, State: New Jersey, City: Springfield, Company: Town Sports International.
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