Job Description
Job SummaryThe Regional Human Resources Manager (RHRM) is responsible for the development and engagement of a knowledgeable workforce that drives results through leadership and execution with guest as a priority. The RHRM will partner as a trusted advisor to their District Managers, providing HR support over their respective districts, serving as an advisor in the areas of Staffing, Development, Retention and Brand.
Key Tasks and Responsibilities
- Manage/coordinate all HR programs/policies to include: staffing, performance management and merit review process, benefits enrollment, relocation processing,progressive discipline and termination process, succession planning, the internal complaint process, bench strength development, recruitingand training.
- Investigator and liaison with the corporate HR/legal department to respond to allegations of harassment, discrimination, employee disputes grievances and other sensitive issues.
- Represent R Us at labor commission and unemployment hearings and participate in follow-up communication and investigations as needed. Coach DMs and SMs on proper handling of unemployment claims and hearings.
- Monitor, communicate, and take action on monthly, semi-monthly and ad hoc reports to include: turnover, bench, succession planning, open positions, store audits, inactive, and payroll increases.
- Directs all actions areas of Training, Recruiting,People Development and Compliance for the assigned area.
- Ensure accurate and timely processing of paperwork associated with the following: transfers, promotions, Store Managers in Training, terminations,new hires.
- Receive and respond directly and/or coordinate appropriate responsesto calls regarding policy interpretation, employee relations issues, and business abuse issues.
- Track the movement of SMs, DMs, and field staff to support the needs of the business and drive the annual incentive plan process.
Job Requirements
Required Qualifications- Advanced knowledge of Human Resource policies and procedures
- Intermediate knowledge of all federal, state, and local HR laws
- Intermediate skills in Microsoft Word, Excel
- 4 year degree in Human Resources or equivalent work related experience
- 5-7 years of Human Resources experience in a multi-unit retail environment.
- PHR and/or SPHR preferred
General Areas of Knowledge
- Intermediate written communication skills
- Intermediate organization skills
- Intermediate presentation skill
- Ability to plan and manage projects to completion
- Ability to work independently
- Ability to travel extensively
- Ability to coach and influence
Country: USA, State: New Jersey, City: Paterson, Company: Toys "R" Us, Inc.
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