Job Description
Job Description:
- Analyze data traffic patterns within network infrastructure, detecting operational problems and recommending improvements to ensure optimal performance; proactively identify symptoms and instabilities in a timely and accurate manner to include performing analysis, capacity planning, and testing for organizations network environment; make recommendations to management on enhancements to network that will improve the quality and reliability of the networks performance; provide recommendations of the most cost-effective solution to management, including all cost, procedural, and contractual considerations necessary to make decisions; research and identify new technologies available that offer business advancements; provide written documentation to support the recommendation and benefits of implementing new technology.
- Provide network security by configuring routers, switches, firewalls, ACS etc. according to company security standards; monitor security measures in place within network perimeter, ensuring security breaches do not occur and information is safeguarded from unauthorized users, etc.
- Ensure information is properly protected by assisting the Infrastructure team in developing secure architectures within Production and corporate network environment.
- Provide management with status reports throughout assigned projects detailing project status and timeline, to include completing a project completion report to document if all milestones and objectives were met
- Problem Resolution Proactively oversee the activities involved in quality resolution of complex technical issues, responding with an appropriate sense of urgency to problems escalated to Network Engineers level; coordinate with appropriate departments to determine positive solutions that increase end user satisfaction, following through to completion, and communicating resolution results to end user; escalate to management any situation that could adversely impact the service provided to the end user; monitor trends in documented incidents and determine appropriate actions necessary to eliminate future occurrences and improve customer service levels in an appropriate timeframe; respond to 24-hour/7-day-a-week service needs while adhering to established departmental guidelines.
- On call rotation and weekly schedule network changes.
Skill:
- Cisco ASA
- Cisco VPN
- Cisco routers
Job Requirements
Country: USA, State: New Jersey, City: Newark, Company: Pinnacle Technical Resources.
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