UX Producer/Program Manager at Jersey

Job Description

UX Producer/Program Manager

Primary Responsibilities

Support Design Directors and Leads through the management of a portfolio of User Experience Design projects.

Responsibilities include, but not limited to, estimation, scheduling, milestone tracking, budget management, staffing needs, communication, risk mitigation and issues resolution, status reporting, etc.

Responsible for partnering with Business and Technology Project Managers to coordinate on project timelines, deliverables, and budgetary and quality standards.

Collaborates with internal Business and Technology partners on project interdependencies to enable all downstream work to be completed appropriately as part of the portfolio plan.

Acts as point of contact between Technology and Business on project issues and escalations.

Provides program management support to portfolio projects not directly covered as part of hands-on project management responsibilities.

Partners with relevant UXD Operations and Design partners to create a project management infrastructure within UXD, including standards for project plans, document sharing and storage, milestone reporting, communications, etc.

Continuously identifies and develops process improvement recommendations that will create a more effective and efficient project management function in UXD.

Provides leadership to Design teams to ensure adherence to all established design methodologies, processes, and best practices.

Qualifications

7+ years of experience in program and project management, preferably with large, cross-functional Web/Technology programs

Proven success in developing and implementing new processes

Exceptional communications skills

Experience with a Design team/agency a plus

Experience with FSDM, Agile, and/or FAM a plus

Skills and Knowledge:

Strong planning and organizational skills, as role will communicate with varying levels of team members across business stakeholders, technology and management.

Extremely professional with strong ability to lead, and work as part of a creative team

Demonstrated leadership, influencing and collaboration skills, and an ability to direct efforts, and deliver results from virtual teams.

Ability to work in a fast-paced environment, managing multiple planned and unplanned projects.

Analytic skills; ability to evaluate broad business issues, and engage appropriate parties at all levels to drive resolution

Hands on work style; dynamic can do attitude with a strong desire to make things happen

Strong written and oral communication skills

Attention to detail, dedication to quality assurance and thorough follow-through.

Flexibility; comfortable tackling ambiguous challenges.

Willingness to do work outside of the above responsibilities on a daily basis.

Knowledge of rapid, iterative software development, such as Agile, is a plus.

Randstad Technologies is an EOE-M/F/V/D and is a wholly owned subsidiary of Randstad Holding nv, a $20.0 billion global provider of HR services and the second largest staffing organization in the world.

Job Requirements

 
Country: USA, State: New Jersey, City: Jersey, Company: Randstad Technologies.