Job Description
Job Summary:- Provides advanced problem solving and implementation skills, and/or as a team member to implement, upgrade and support complex application systems. Ensures that all systems are fully tested before implementation into production. Documents and describes complex processes and procedures relating to current and future systems environments. Trains and educates users on system functionality and capability. Provides mentoring and training to junior application analyst staff in the areas of system analysis & design, specification development and documentation, end user training and CHI prescribed methodologies. Provides 24x7 level three application support on rotation as needed.
This position will assist the Application Portfolio Manager in maintaining the application inventory as it pertains to Application Rationalization, Mergers & Acquisitions and determining Application Standards. Experience in Healthcare IT Applications and a background in a healthcare setting preferred.
- Provides advanced problem solving and implementation skills, and/or as a team member to implement, upgrade and support complex application systems.
- Documents and describes complex processes and procedures relating to current and future systems environments.
- Leads coordination of the transition from implementation to production and application support.
- Ensures new installations will integrate with the current application and data technical environment.
- Ensures business and system processes and procedures are documented through the use of industry standard process flow and flow charting techniques.
- Develop requirements specifications according to standard templates.
- Acts as a liaison between technical staff and business subject matter experts in creating and refining business requirements.
- Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and delivery.
- Provides input to application developers on business criteria that guides solution design decisions.
- Apply subject matter expertise in business areas to assist in the redesign of business process to ensure success.
- Additional tasks/responsibilities as defined.
Job Requirements
Education- Bachelors Degree in a related field or may substitute an equivalent combination of education and experience.
- 5-7 years experience in supporting vendor platform.
- Experience working directly with vendors.
- Knowledge of enterprise-wide requirements definition and management systems and methodologies preferred.
- In-depth knowledge of systems and application development.
- Experience with report development tools.
- Knowledge of the application of computer technology within healthcare preferred.
- Knowledge of ITIL environments preferred.
- Healthcare experience preferred.
- Coordinates planning with Application Solution Architect and other
- Application Analysts for application and maintenance implementations.
- Works with change control on scheduling implementation activities andemergency fixes.
- Works with cross functional teams as necessary to supportnew installations.
- Works with management on escalation and management of issues.
- May function as a team lead to implement, upgrade and support applicationsystems.
- Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
- Adheres to and exhibits our core values:
Reverence: Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us.
Integrity: Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness.
Compassion: Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community.
Excellence: Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality. - Maintains confidentiality and protects sensitive data at all times
- Adheres to organizational and department specific safety standards and guidelines
- Works collaboratively and supports efforts of team members
- Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community
Country: USA, State: New Jersey, City: Denville, Company: Catholic Health Initiatives.
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