Quality Assurance Director / NEX1604

Position Description:

Summary
To ensure the quality of service performed for by our crews and subcontractors is performed to meet and exceed our customers standards and specifications

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Work with our customers to develop QC standards, checklists and field procedure documentation
Work closely with our IT department to develop a QC program that integrates with PROs and Oracle
Develop with IT reporting capabilities to grade, measure and trend our regions, projects, crews and subcontractors
Interact, develop and maintain relationships with QC counterparts within our customers organizations
Inspect the work performed by our crews and subcontractors prior to final customer walkthrough to ensure all specifications have been met and target a 100% pass in final walkthrough
Grade the work performed and provide training to the crews
Give recommendations for improved performance based on the work inspected
Complete Quality Control forms as necessary and submit
Responsible for reports and records keeping
Perform real time inspections evaluating safety, appearance and customer experience
Truck Inspections
Perform Job Site Observations
Handle all customer Quality complaints, questions and develop solutions
Follow all company policy and procedures
Adhere to safety policy

Supervisory Responsibilities
Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications:

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Extensive knowledge of all aspects of site acquisition and wireless communications systems and implementation processes
Management experience is highly preferred
High level or organization and attention to detail
Excellent written, verbal and interpersonal communication skills
MS Office proficiency; including use of graphics, word processing and electronic spreadsheet applications.
Field experience in wireless construction industry
Experience with ND-51 standards and wireless installation procedures
Strong attention to detail
Industry knowledge of correct installation processes
Familiar with industry testing apparatus (Anritsu, PIM, S.P.A.A tool, etc)

Education and/or Experience
Bachelors degree (B. A.) from four-year College or university; or two to four years related experience and/or t7raining; or equivalent combination of education and experience.

Nexlink Global Services, a UniTek Global Services Company, is a leading provider of installation, construction and site acquisition services to the wireless industry. Our customers include wireless, wireline, fiber, and cable providers. With 16 years experience, 25 office locations across the United States and a workforce of over 1000 qualified professionals, Nexlink is a preferred vendor to a wide array of telecom firms.

Nexlink Global Services is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, national origin, gender, age, handicap or veteran status. All qualified applicants will be given equal opportunity. Selection decisions are based on job-related factors.

Country: USA, State: New Jersey, City: Fair Lawn, Company: Nexlink Global Services.
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