- The Informatica Support Specialist provides support and expertise to the delivery organization in Informatica PowerCenter, Metadata Manager and B2B products. . The primary responsibility of the Application Technology Support Specialist is to ensure the availability of an application or product for end users. This role will also include support of a development & production environment.
Key Responsibilities:
- Level 2 support for developers and end users of the Informatica products (PowerCenter, B2B and Metadata Manager)
- Administration of the Informatica products
- Provide deep functional and technical expertise to the team for applications and products
- Help ensure project requirements are defined and managed throughout the project life cycle
- Perform infrastructure and tool needs analysis
- Provide direction to the team on technical issue identification and escalation and problem diagnostics and correction
- Ensure compliance with architectural and technology standards
- Identify adaptive and preventative maintenance needs
- Focus on leveraging and developing reusable architecture components
- Focus on technical content, particularly product integration
- Own end to end resolution of issues by liaising with 3rd party vendors, client business users, and level 1 service desk to drive and resolve issues
Qualifications:
- 3 years experience in business intelligence/analytics system administration/support environment
- Informatica experience/training/certification highly desirable; experience in an alternate data integration platform (eg DataStage) will also be favorably considered
- Informatica experience/training/certification highly desirable
- Database admin/support skills also considered
- Experience with software application management recommended
- Strong analytical and technical problem solving skills
- Good communication (written and oral) and interpersonal skills
- Strong customer-service focus
- Ability to work in a multi team environment and encourage cooperation between teams to achieve the best outcomes
- Strong time management skills
Keywords: Informatica Administrator, Informatica products (PowerCenter, B2B and Metadata Manager), Business Intelligence/Analytics System Administration/Support Environment, Informatica Administrator, Informatica products (PowerCenter, B2B and Metadata Manager), Business Intelligence/Analytics System Administration/Support Environment, Informatica Administrator, Informatica products (PowerCenter, B2B and Metadata Manager), Business Intelligence/Analytics System Administration/Support Environment
Referral Program: If you know of anyone with this background it would be much appreciated and our team pays a generous referral program. We are keen on networking and establishing a long-term, mutually beneficial partnership with you.
This is an excellent opportunity for an individual who creates successful client relationships and has the drive to be a key contributor in the growth of a new business division. This position has strong growth potential with a rapidly expanding performance management consulting firm, leading market and Fortune 500 companies to higher levels of performance. We offer the opportunity to do exciting and enjoyable work in an exceptional environment working with other outstanding talent. We offer the thrill and laid-back environment of a start-up without all the risks.
We are Equal Employment Opportunity Employer
Country: USA, State: New Jersey, City: Weehawken, Company: VDart, Inc..
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