Chief executive officer / general manager

Claudia Clark

Frankfort, IL

Work Experience

Chief Executive Officer / General Manager

Rossi / Clark Enterprises -

Frankfort, IL

September 2001 to Present

Responsible for all day to day finances; A/R and A/P with a strict monthly budget
• Manage all appointments, meetings, and scheduling of household calendar
• Manage all day to day activities for 2 children
• Solely responsible for the upbringing of two well mannered, independent individuals that will eventually be
productive contributing members of society

Assistant to Director of Catering & Assistant Director of Catering / Office Manager

Input

December 1998 to December 2001

All those things listed under "Receptionist" , as well as:
• Act as Liaison between clients / hotel staff and DOC and ADOC
• Delegate work between 3 office assistants.
• Schedule all client meetings and F&B meetings that concern the DOC and ADOC
• Order special event items, as well as VIP gifts for clients
• Input / Print / Route monthly revenue reports
Ensure all managers and office staff have needed supplies to properly and effectively increase sales.

Catering Administrative Assistant / Receptionist

Hotel Inter-Continental Chicago -

Chicago, IL

December 1996 to December 1998

Greet guests and respond to client inquiries
• Prepare all client contracts
• Process deposits and all payments for events. Ensure all event billing is correct.
• Check space availabilities for clients
• Compose and input Banquet Event Orders, detailing client menus, setup requirements, etc.
• Route all BEOs to the appropriate departments
• Ensure all Food and Beverage Departments have the proper paperwork and information to successfully staff
upcoming events.
• Input, print and distribute weekly event reports

Catering Coordinator

Palos Country Club -

Palos Park, IL

April 1992 to December 1996

Present club banquet facilities to prospective clients and respond to client inquiries
• Conduct client planning sessions to discuss menu selections and event details
• Liaison between clients and club staff
• Prepare all client billing, contracts and correspondence
• Oversee night staff of 10 (3) nights a week

Skills

Delphi/Fidelo System, MS Word, Customer Service Etiquette