Sr. Project Manager at Eatontown

At Yorktel we don’t make video, we make video work. We design, integrate and manage world-class video solutions that enable visual communications – anytime, anywhere, anyway. From video conferencing to streaming video, media services to digital signage, Yorktel makes video work – for you.Our philosophy is clear: Simplify. Innovate. Connect.

We are currently seeking a Senior Project Manager to apply knowledge, past experience, interpersonal skills and administrative techniques to coordinate activities to implement visual communication solutions for Yorktel customers. The Project Manager is focused on managing and organizing activities of assigned projects as well as the overall management of key operational metrics such as project health, deliverable achievement, client profitability and capacity models. The Project Manager is also responsible for meeting customer commitments (both financial and operational) and for the overall service delivery to external customers.

This position reports directly to the Vice President of Service Delivery. The Vice President of Service Delivery will provide direction and support to the Project Manager in regard to the following areas; organizational development and improvement, career development and client escalation issues. This position will also work closely with multiple areas within the organization for project completion; this position is required to assemble the right team to full-fill the implementation of client requirements. The Project Manager will establish guidelines and expectations based on statement of work.

Appropriate business acumen focusing on profit and loss and in depth knowledge of project management is required. This position is responsible for health of the project from inception to service delivery and is financially accountable for revenue, profitability and growth of the assigned projects. Areas requiring demonstrated knowledge include but are not limited to the assigned functions associated with development and implementation of processes, procedures, and guidance to ensure optimized customer satisfaction and delivery. Must plan and maintain appropriate communications with all parties, provides updates on commitments and resources of the project.

This position will work to prioritize work load and delegate the appropriate work to meet the needs of the client/project. Resolution of client/project issues will be made within the Yorktel guidelines of established policies and procedures. The Project Manager is ultimately responsible for overall profitability, customer satisfaction and account management.

This position regularly influences internal customers to achieve a mutually desirable outcome. This position will make recommendations to internal and external parties with regard to concerns or issues, and ensure resolution of any problems working closely in conjunction with assigned team members. This position requires regular planning and team work in order to assist with the coordination of resources within Yorktel to support clients. This position must regularly communicate answers to complex questions and respond to detailed inquiries about client issues or concerns. This position handles and is expected to protect all internal confidential information and must utilize discretion and judgment based on company policies and procedure.

• Ensures that projects are completed on time and meet all business and system requirements
• Conducts all project management tasks to ensure schedule, cost, and quality goals
• Ensures project scope is well documented and managed properly throughout the delivery cycle of the project.
• The project management position will require project job cost assessment and tracking related to each effort as well as providing  monthly project forecasts.
•  Develops project plans, schedule and work breakdown structure for projects
•  Communicates project status, progress on deliverables, and risks/issues to stakeholders and leadership in a timely manner
•  Discuss and prioritize project issues with the project team, and provide help/support to the project team as required
•  Collaborates with cross-functional teams including architects, software engineers, developers and technical leads to ensure timely delivery of project
•  Identifies and resolves issues/conflicts within the project team
•  Ensures adherence to client’s system delivery process guidelines and provides early feedback to project teams to take proactive measures to resolve the issues
• Coordinate project related activities within multiple department including but not limited to: Engineering, IT, Cloud Services, Sales and Managed Services
• Interacts with supplier community and procures necessary infrastructure and tools in a timely manner
• Ability to handle several mid-size accounts as well as several additional smaller ones simultaneously.
• Develop appropriate industrial partnership through open innovation· Identify customers unmet needs and develop innovative solutions· Experience in coordination of complex and challenging projects
• Effective communication with presentation and written skills
• Excellent personal and interpersonal skills in relating to others and managing diverse relationships
• Demonstrate creativity in scoping, managing, and implementing projects to meet business needs

Job Requirements:

Experience in the following areas is highly desirable:
Audio Visual Solutions implementation, maintenance and delivery of managed collaborative services including Videoconferencing, Multimedia, Distance Learning, Facility coordination or Networking systems.

• PMP Desired
• BA Desired
• Ability to travel as required. Will require regular site visits to customer location(s)
• Ability to effectively present information and respond to questions from groups of managers, clients, and employees.Knowledge of and adherence to Yorktel policies and procedures.
• May require occasional lifting (up to 25 lbs)
• Requires extensive sitting, standing and walking
• Limited weekend and/or night work may be required
• Domestic travel requiring multi-night stays within and at times outside the local work area
• International travel may be required
• Valid U.S. driver’s license is a requirement and must have a positive driver’s abstract.
• Current valid U.S. Passport is desirable.
• Must be willing to complete background checks and drug tests as required by current or future contracts
• Must be willing to apply for security clearances, suitability, and other related clearances to be able to work at certain customer locations
• Ability to effectively present information and respond to questions from groups of managers, clients, and employees.

Join us and you will enjoy an excellent salary and benefits package, including 401k and Flex 125 plans.It is our policy to employ qualified persons without regard for race, creed, color, national origin, nationality, ancestry, age, sex, marital or domestic partnership status, sexual orientation or disability. Individuals are considered for employment, promotion, or training solely on their ability to perform the essential functions of the position. Minorities and women are encouraged to apply.

Note to 3rd party agencies and search firms:
Thank you for your interest in Yorktel. It is our practice to recruit and fill career opportunities through the Human Resources, Corporate Recruiting organization. We ask that you not submit candidates for consideration to us without receiving a formal written request from our Corporate Recruiting organization to do so. All resumes submitted; (with or without use of your agency access credentials) will be deemed unsolicited and as such will not be eligible for placement fees. Thank you and we appreciate your cooperation.
Shift/Hours : First Shift (Day)
Skills : Project Management -> Communication Skills, Meeting Facilitation, Organizational Skills, Teamwork, Time Management, Vendor Management

Offer Relocation : No

Country: USA, State: New Jersey, City: Eatontown, Company: Yorktel.